I do research, design, and strategy embedded in agile teams. Here's my CV.
As a designer, I make experiences that combine business goals, complex technology, and real user needs. As a colleague, I unite and inform the team on who we're building for and why we're building it. Life is complicated enough; people should experience services that are easy and effortless. 😊
Conduct User Research (Usability Tests, Surveys, Concept Tests, Contextual Inquiry, Competitive Analysis, Quantitative Data Analysis), confidently present findings, and recommend solutions across teams and stakeholders.
Design Wireframes, User Flows, and Prototypes to gather feedback and make the design-to-development handoff a breeze.
Write microcopy that is clear, informative, and simple.
But I intend to fully specialize in research and strategy eventually 🤓
I've made technology work for Marketing, Education, Finance, E-Commerce and SaaS industries. Right now, I'm focused on Insurance.